Payment Policy

Last updated: January 30, 2026

Accepted Payment Methods:

We accept the following payment methods:

Visa

Mastercard

Payment Authorization:

When you place an order, your payment method will be authorized and charged at the time of purchase. You must provide current, complete, and accurate payment information.

Pricing and Taxes:

All prices are listed in U.S. dollars. The prices displayed on our website include applicable taxes. You will not be charged additional taxes at checkout.

Shipping Costs:

Shipping costs are calculated based on your order total and are displayed at checkout before you complete your purchase. Orders of $90.00 or more qualify for free standard shipping. Orders under $90.00 incur a flat shipping fee of $10.00.

Order Total:

Your final order total, including product price, applicable shipping fees, and taxes, will be clearly displayed before you submit your payment.

Payment Security:

We use industry-standard security measures to protect your payment information. Your credit card details are encrypted and processed securely through our payment processor.

Declined Payments:

If your payment is declined, please verify your payment information and try again. You may also contact your card issuer for more information. We reserve the right to cancel orders if payment cannot be processed.

Fraud Prevention:

We reserve the right to refuse or cancel any order if we suspect fraudulent activity or unauthorized use of payment information.

Contact Information:

FurniTimber
5901 Hall Road Catawba, Virginia 24070-5655, United States
Phone: +1 564-654-3311
E-mail: info@furnitimber.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time)