Contact Us

Last updated: January 30, 2026

We're here to help with any questions, concerns, or feedback you may have. Our customer service team is available to assist you during business hours.

How to Reach Us:

E-mail: info@furnitimber.com
Phone: +1 564-654-3311
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time)

Mailing Address:

FurniTimber
5901, Hall Road Catawba, Virginia 24070-5655, United States

What We Can Help With:

Order status and tracking inquiries

Product information and specifications

Shipping and delivery questions

Returns and refund requests

Payment and billing concerns

General customer support

Response Time:

We strive to respond to all email inquiries within one business day during our operating hours. For urgent matters, please call us directly during customer service hours.

When contacting us about an existing order, please include your order number and any relevant details to help us assist you more efficiently.

We value your business and are committed to providing prompt, helpful service.